Centralised Logging Agent – Key does not exist

I hope everyone is well and enjoying their Skype for Business experiences, today’s post is more of a quick tip as opposed to in depth troubleshooting.

The fix will help you with you when troubleshooting at the component level though!

So a colleague of mine was having issues with Unified Messaging integration (which turned out to be a quick fix with OCSUMUTIL.exe), during the troubleshooting process I suggest he used the CLS logging tool.

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Skype for Business CU1 Released

Good morning, good afternoon and finally good evening!

On June 19th, Microsoft released the first Cumulative Update for Skype for Business Server 2015.

More information can be found here whilst the actual download is here.

In summary, CU1 addresses the following issues;

  • KB3069206 Exchange UM Auto Attendant can’t transfer call to phone/extension number in Skype for Business Server 2015 environment
  • KB3068921 RTCHost.exe process persistently consumes many CPU resources on a Skype for Business Server 2015 Front End server
  • KB3068926 Default presence configuration parameter is incorrect on a Skype for Business Server 2015 server
  • KB3068920 Skype for Business Web App connected to a wireless network crashes during audio/video or application sharing session
  • KB3068196 Call to a RGS number cannot be transferred to an available RGS agent in Skype for Business Server 2015-based client
  • KB3068197 Skype for Business Server 2015 RGS agent receives a toast for a second call after agent accepts the first waiting call
  • KB3068931 You cannot join a Skype for Business 2015 meeting when the server is deployed in Turkey system locale
  • KB3068932 “Device is not allowed to join” when you click a Skype for Business meeting URL on a Windows Phone 8.1 phone

Keep an eye out for updates to my previous post, for details on how to apply this update!

Happy Monday!

Lync Phone Edition Devices – Not updating

During a recent engagement, I had ran into an issue updating the firmware version on Lync Phone Edition Devices.

I initially kicked off with checks around DNS, Certificates, Ports and everything checked out but phones would still not update.

Test Devices had been configured correctly (using serial number and one using MAC) – still no joy.

The IIS logs are extremely useful; Jeff Schertz has excellent blog posts on Configuring LPE for Lync and Updating LPE devices which go into reviewing the IIS logs. In summary, it enables you to confirm whether devices are communicating with the device update site running on within the front-end pool, or in our case – NOT.

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Lync Room System – June Update 15.10.0

I’m lucky enough to have hands on time (for quite a while now) with the Large Smart Lync Room system. I do plan on doing a full review, so keep an eye out for that.

For those out there with LRS deployed, you will be happy to hear the latest updates have been released, taking it now to version 15.10.0.

LRS Console Screen (SMART)

Firstly, a more subtle change, but the version numbering is no longer in the Major.Minor (15.XX) format. Microsoft have now opted for a more granular approach, now formatting the version numbers as per the image below (15.XX.XX)

LRS Version Numbering

Secondly – ROOM PC VIEW….

We now have the ability to constantly stay connected to a laptop device, which may sound like a simple thing to do, but without understanding the way LRS works prior to 15.10.0, its usefulness will be taken for granted.

In prior versions, when connecting a laptop device to the Lync Room System, the display was automatically output and it would be solely down to the laptop OS to control whether the screen was displayed or not.

Now whilst attending the laptop this may not be a problem but consider the scenario where a client may wish to permanently connect a given display card to LRS and control the whether or not to display that device from LRS, without travelling to separate rooms to do so. Microsoft have released Room PC View, which allows us to do exactly that.

LRSUPDATE07

What Room PC View does, is allows administrators to optionally display a new button on the LRS Console, that allows for the connected display device to be displayed (or not) all from the LRS Console Screen. In the image above, the button is greyed out as I do not have anything connected to the HDMI/VGA input.

Following the updates – don’t forget to turn it on under the admin settings!

LRS Admin Settings

Important – If the update is to be deployed via SCOM – LRS must be joined to the same domain as per the below KB article.

http://support.microsoft.com/kb/2933446

I see many functional reasons as to why this would be required, if you have been using, or have used LRS – let me know what you think!